Concrete Grind Pro is a New Zealand-owned, family-operated business built on a simple idea: the person who quotes your floor should be the person accountable for it, from the first visit through to handover.
Concrete Grind Pro was established over six years ago with a simple goal: deliver concrete grinding and polishing that customers can actually rely on. Behind the company sits more than fifteen years of hands-on industry experience, earned on everything from single residential garages to large commercial and industrial floors across New Zealand.
Jay started the business because he'd seen how the industry too often works: a salesperson quotes the job, then whoever happens to be available turns up to do it, and nobody in particular is responsible for the result. Concrete Grind Pro was built as the opposite of that. Jay quotes every job himself, the work is carried out by our own vetted team, and he oversees it through to the handover.
Six years on, the model hasn't changed. The equipment has grown, the service list has grown, and the project count keeps climbing, but every job still gets the same thing it got on day one: the owner quoting it, overseeing it and signing it off. What's changed is the capacity. The team and equipment now handle large commercial programmes as comfortably as a single room.
When your quote is prepared, Jay has walked the slab himself: checked its hardness, its condition, and what it can honestly become. In Auckland, you'll have that quote within 24 hours of his visit. When the work starts, it's carried out by our own vetted team, people we've trained and work with every week, not whoever was free. Jay oversees every job, and when it's finished he's the one walking the floor with you before we call it done.
That structure isn't a marketing line. It's how the quality holds. Nothing gets lost between the quote and the work, because the person who quoted your floor is the one overseeing it. If Jay says your slab will take a full polish, it will. If it won't, he'll tell you that too, and quote you the grind and seal that suits it instead.
Home base is Auckland, and most weeks you'll find us anywhere from Warkworth to the airport. We regularly service Whangārei, Hamilton, Tauranga and Taranaki, and for larger commercial projects we travel nationwide. Travel never changes the standard: same equipment, same process, same person accountable.
We don't rush jobs and we don't cut corners. That shows up in small decisions nobody sees: the extra preparation pass on a slab that could have gotten away with less, the crack repair done properly instead of hidden, the dust extraction run on every single grind because your home or site staying clean isn't optional.
Preparation decides the result, so preparation never gets rushed.
Honest recommendations, fixed quotes, and no surprises at invoice time.
A workmanship guarantee on every job, and ten years on polished floors.
Good floors need good machinery, and ours is specified for the full range of work: diamond grinders and polishers for residential and commercial floors, industrial dust extraction on every setup, and Hiper Trowel equipment for large-format polishing. We were among the early adopters of Hiper Trowel technology in New Zealand, which is how floors of 1,000 to 10,000+ square metres get finished in a fraction of the traditional time, with the labour saving passed on to the client.
The dust extraction deserves its own mention, because it's the difference between a renovation you live through comfortably and one you regret. Every grind we run is captured at the source. Kitchens stay clean, shopfronts keep trading, and finished homes stay finished.
Jay quotes it, oversees it and signs it off. The team doing the work is our own, vetted and trained to the same standard every time.
Industrial dust extraction on every grind, protection on everything that needs it, and a site left tidy at the end of every day.
A workmanship guarantee on every job and a 10-year warranty on mechanically polished floors. We can offer that because every step is done by our own team and checked by Jay.
Jay will assess your slab in person, tell you honestly what it can become, and in Auckland give you a fixed price within 24 hours.